Privacy Policy

Effective date: March 29, 2026

This Privacy Policy explains how SW Trails collects, uses, and protects your personal data when you use the website or book a service.

1. Data Controller

SW Trails operates in Portugal and is responsible for processing your personal data.

2. What Data We Collect

• Name
• Email address
• Phone number
• Booking details
• Emergency contact (if provided)
• Relevant health/safety info (only if you choose to provide it)

3. How We Use Your Data

• To process bookings and requests
• To communicate about tours and logistics
• To ensure safety during activities
• To meet legal and administrative obligations

4. Legal Basis

Your data is processed based on:

• Contract (booking a tour)
• Legal obligations
• Legitimate interests (running the business safely)
• Consent (where required)

5. Data Retention

Personal data is kept only as long as necessary for bookings, legal obligations, and business operations.

6. Sharing Data

Your data is not sold. It may be shared only where necessary, such as:

• Payment providers
• Insurance purposes
• Legal authorities when required

7. Your Rights

You have the right to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing

8. Data Security

Reasonable measures are taken to protect your data, but no system is completely secure.

9. Cookies

This website may use basic cookies for functionality. No complex tracking or profiling is used.

10. Contact

For any privacy-related request, contact SW Trails via the contact page.